We collect the data to get the service from our customers because to give better service to our valuable customers. We collect data like the name, email id, mobile number, and gender to create the profile for the support. The card details are collected from the users only for the sake of completing the activation steps.
To communicate with the customers, we only use the chats. We will also start to record the chats for security reasons.
If the users are not satisfied with our service, you can get better guidance and support from other support teams. So the cancellation depends on the customer. If the users are not satisfied with our service, it is their choice to cancel the service. But the refund policy comes under the concerned official authority. If you wish to get the refund the decision belongs to the concerned authority
To get more details about the refund policy, you can contact our support team and get the detailed explanation about the refund policy.
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It is stictly necessary to abide by the rules and regulations to get the service from our support team. So before you wish to get the support from our support team, you need to accept the terms and conditions.